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Frequently Asked Questions

Broad Street Love is a nonprofit organization providing stabilizing services to individuals experiencing deep poverty. By offering Radical Hospitality to our neighbors in need, Broad Street Love creates connection and community; restores hope and dignity; and increases security and self-sufficiency.

Radical Hospitality is the act of serving our guests beyond the traditional norms of social service. It is the standard we set for every interaction: not only serving guest’s needs, but embracing all with empathy and compassion, affirming the dignity of every individual who walks through our doors. Learn more about us.

  • Meals: Centered in the practice of radical hospitality, our lunch service provides guest with nutritious chef-prepared meals at communal dinning tables every weekday. Meals are offered M-F at 11:30 – 1:15PM.
  • Mail: With a mailing address at Broad Street Love, guest can obtain ID, establish residency, receive benefits, search for employment, and more. Mail services offered M-F at 11:30AM – 3PM.
  • Clothing Boutique: We offer guests a dignified shopping experience, with a curated inventory of clean, gently-used clothing to choose from. Items can be altered or repaired via our mending program. Appointments available on Thursdays for shopping. Mending services available Thursdays 11:30AM – 2PM.
  • Personal Care and Hygiene: Guests can access everyday essentials like soap, deodorant, toothpaste, socks, and undergarments on-site, or across the city with out Community Hygiene Truck. Personal care items are distributed Wednesdays 11:30AM – 2PM.
  • Concierge & Guest Relations: Our Concierge Program helps guests navigate complex systems to find the stabilizing services they need, offering individualized service plans around housing, employment, medical support, and more. Appointments made at front desk M – F at 1:30PM – 2:30PM.
  • Spiritual: We welcome guests of all backgrounds, beliefs, and denominations to receive spiritual care and guidance. Our Bible Study meets M – F at 1:30PM – 2:30PM and Jumu’ah meets every other Friday. Additional spiritual care is available upon request.
  • Medical: Physical and behavioral health services are offered to guests in partnership with local health organizations. Services offered in the multi-purpose room.
  • Legal: Guests in need of legal services can consult with a qualified advisor during our weekly legal clinics. Clinics with the Homeless Advocacy Project are Wednesdays 11:30AM – 2PM, and The Defender Association of Philadelphia are every third Monday of the month from 11:30AM – 2PM.
  • Other Services: We work hand-in-hand with local organizations to connect guests to housing assistance, medical and behavioral health services, public benefits, and more.

Meals
Culinary Director
jess@broadstreetlove.org
215-735-4847 Ext. 102

Mail
Mailroom Manager
daniellec@broadstreetlove.org
215-735-4847

Clothing & Hygiene
Clothing Boutique & Personal Care Program Manager
anitan@broadstreetlove.org
215-735-4847

Medical
Director of Clinical Support Services
nikkib@broadstreetlove.org
(215) 735-4847 Ext. 117

Concierge
Community Integration Concierge
donl@broadstreetlove.org
215-735-4847 Ext. 111

Concierge
Medical Concierge
rasheedaf@broadstreetlove.org
215-735-4847 Ext. 114

Concierge
Behavioral Health & Housing Concierge
michelley@broadstreetlove.org
215-735-4847

Spiritual
Chaplain
garyg@broadstreetlove.org
215-735-4847 Ext. 134

Legal
Guest Relations and Community Safety Manager
chyna@broadstreetlove.org
215-735-4847 Ext. 122

Other Services
Chief Program Officer
geremi@broadstreetlove.org
215-735-4847 Ext. 120

For nearly 20 years Broad Street Love has built a reputation as the most innovative social service organization in Philadelphia. Centered in dignity and Radical Hospitality, Broad Street Love offers fundamental resources for neighbors who are boldly facing the impacts of deep poverty. Your donation creates connection and community; restores hope and dignity; and increases security and self-sufficiency.

To donate click here.

Your donation is tax-deductible to the full extent of the law because Broad Street Love is an IRS-recognized nonprofit charitable organization under section 501(c)(3). That means you can feel good about providing Radical Hospitality to our neighbors while also receiving a tax benefit. 

However, it’s important to note that there are some donations in which donors receive a good or service in return for their contribution. In those cases, the donation may not be tax-deductible or may only be partially deductible. So, to be certain about your specific situation, we recommend consulting with a tax professional or financial advisor. They’ll be able to give you advice tailored to your unique circumstances.

To donate click here.

Your in-kind donation of goods or services is tax-deductible to the full extent of the law because Broad Street Love is an IRS-recognized nonprofit charitable organization under section 501(c)(3). That means you can feel good about providing Radical Hospitality to our neighbors while also receiving a tax benefit. 

When it comes to donations of goods and services, the donor gets to decide its value. At Broad Street Love, we request that you kindly fill out an In-Kind Donation Receipt Form so that we can provide you with the appropriate acknowledgment and documentation of your gift.

We advise you to consult with a tax professional or financial advisor to help you determine the exact value of your gift. They can offer you advice that’s tailored to your unique circumstances, including whether an IRS-qualified appraisal is required.

To donate click here.

Click here to find 990 tax forms from the last three years.

Questions about all donations can be directed to donate@broadstreetlove.org.

Every day, volunteers help Broad Street Love provide stabilizing social services to our guests — serving meals, working in the mail department, sorting clothing donations and stocking the boutique, and supporting the personal care program by delivering quality hygiene items. Volunteers are the driving force behind our programs, providing life-changing services and building meaningful relationships. Learn more here.

  • We welcome bulk food donations. For a list of accepted food items please click here.
  • Please note we are unable to pick up donations and we cannot accept food donations outside of normal kitchen hours (Monday – Friday, 8 AM – 4 PM).
  • Questions about all donations can be directed to donate@broadstreetlove.org.

Yes. Please email donate@broadstreetlove.org

Please direct all PR and media requests and questions to sfanelli@signature57.com.

Plan Your Visit

We’re so glad you’ve decided to come experience the love at the heart of Radical Hospitality with us. Here is some information that will help you plan your visit.

General Information

  • Broad Street Love is open to the public Monday through Friday from 11:30 am to 3 pm. The doors will be unlocked during these hours.
  • Staff have administrative hours from approximately 9 am to 11:30 am and 3 pm to 4:30 pm. Office hours and on-site availability vary, so tours, donation drop-offs, and other visits during these hours must be scheduled in advance. 
  • Broad Street Love provides spiritual support services as part of our whole-person social service offerings and is not a practicing faith community. There are no weekend services and the building will not be open on Saturday or Sunday.
  • Broad Street Love is located at 315 S. Broad Street, in the former Wylie-Chambers Presbyterian Church building (on the east side of Broad Street between Spruce & Pine).

Getting here

By Car

From I-95 Northbound:

  1. Continue to follow I-95 N
  2. Take exit 17 for PA-611 N/Broad St/Pattison Ave
  3. Merge onto PA-611 N/S Broad St
  4. Continue to follow S Broad St
  5. Pass by Starbucks (on the right in 1.4 mi)
  6. Your destination, 315 S Broad St, Philadelphia, PA 19107, will be on the right.

From I-95 Southbound:

  1. Take exit 22 for Callowhill St toward I-676 E. ​
  2. Use the middle lane to turn right onto Callowhill St. ​
  3. Turn left onto N 6th St. ​
  4. Turn right onto Lombard St. ​
  5. Turn right onto S Broad St. ​
  6. Your destination, 315 S Broad St, Philadelphia, PA 19107, will be on the right.

From I-76 Westbound:

  1. Take exit 349 toward PA-611/Broad St/Sports Complex. ​​
  2. Merge onto Pollock St. ​
  3. Turn right onto S Broad St. ​
  4. Pass by Starbucks (on the right in 0.7 mi). ​
  5. Your destination, 315 S Broad St, Philadelphia, PA 19107, will be on the right. ​

From I-76 Eastbound:

  1. Use the left lane to take exit 346 A for South Street. ​
  2. Turn left onto South St/S St Bridge and continue to follow South St. ​
  3. Turn left onto S Taney St. ​
  4. S Taney St will turn right and become Pine St. ​
  5. Turn left onto S Broad St. ​
  6. Your destination, 315 S Broad St, Philadelphia, PA 19107, will be on the right.
Parking

There are several options close to Broad Street Love. 

Street Parking
On-street parking is available in increments of up to 2 hours on Broad Street and many of the surrounding streets. Please note that street parking on Broad Street is only available until 4 pm. At 4 pm, the rightmost lane becomes a travel lane to accommodate rush hour traffic. 
For mobile meter management, visit https://www.meterup.org/.

Surface Lots & Self-Park Garages

Kimmel Center Garage
300 South Broad Street
Located just south of the Broad Street entrance to the building and can only be accessed by cars traveling south on Broad Street.

Park America, Inc.
DoubleTree by Hilton Hotel Philadelphia Center City
237 S Broad St
City Center East
Philadelphia, PA 19107

417 S BROAD
Surface Lot
417 S Broad
Philadelphia, PA 19147

By Public Transportation

Regional Rail

All Regional Rail Lines stop at Suburban Station, where riders can transfer to the nearby Broad Street Line at City Hall Station (and follow the BSL directions below) or take the 15-minute walk to Broad Street Love. If you are walking, you can use any available exit from the station to the street. Once at street level, head south and continue for approximately 0.5 miles until you reach Spruce Street. Cross to the south side of Spruce and turn left (east) toward Broad Street/The Avenue for the Arts. Continue to the east side of Broad Street and turn right. Pass Loch Bar and Arthaus. Broad Street Love will be the next building on your left.

Broad Street Line (BSL, Orange Line)

Broad Street Love is equidistant from the Walnut-Locust stop and the Lombard-South stop. Please note that Walnut-Locust is accessible for those with mobility concerns, while Lombard-South is not.

  1. From Walnut-Locust, follow the signs to exit the station (this station is accessible for those with mobility concerns and has an elevator on Broad Street between Walnut and Locust). Head south on Broad Street (away from City Hall). Cross Spruce St and pass Loch Bar and Arthaus. Broad Street Love will be the next building on your left.
  2. From Lombard-South, follow the signs to exit the station. Head north on Broad Street (toward City Hall). Cross Pine St. and continue past the Albert M. Greenfield Library. Broad Street Love will be on your right.

Market-Frankford Line (The El, MFL, Blue Line)

Take the MFL to the 15th and Market stop (this stop is accessible for those with mobility concerns). From here, you can either exit to the street and walk south on Broad Street (about a 15 minute walk) or transfer to the Broad Street Line (BSL, Orange Line) and continue to the Walnut-Locust or Lombard South stops. Follow the Broad Street Line directions, above.

PATCO

Take the High-Speed Line toward Philadelphia, to the 15th Street stop (end of the line). Take the stairs to street level, where you will surface at 15th & Locust Streets. From there, walk one block south on 15th Street to Spruce Street. Turn left and cross Broad Street. Turn right (south) and pass Loch Bar and Arthaus. Broad Street Love is the next building on your left.

Bus Routes

Routes 4, 27, and 32 travel along Broad Street. Route 12 runs east-west along Locust and Walnut Streets. Other nearby buses include Routes 9, 21, and 42, which run along Walnut and Chestnut Streets.

Bus Routes 9, 21, 32, and 42 are accessible for those with mobility concerns.