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Frequently Asked Questions

Broad Street Love is a nonprofit organization providing stabilizing services to individuals experiencing deep poverty. By offering Radical Hospitality to our neighbors in need, Broad Street Love creates connection and community; restores hope and dignity; and increases security and self-sufficiency.

Radical Hospitality is the act of serving our guests beyond the traditional norms of social service. It is the standard we set for every interaction: not only serving guest’s needs, but embracing all with empathy and compassion, affirming the dignity of every individual who walks through our doors. Learn more about us.

  • Meals: Centered in the practice of radical hospitality, our lunch service provides guest with nutritious chef-prepared meals at communal dinning tables every weekday. Meals are offered M-F at 11:30 – 1:15PM.
  • Mail: With a mailing address at Broad Street Love, guest can obtain ID, establish residency, receive benefits, search for employment, and more. Mail services offered M-F at 11:30AM – 3PM.
  • Clothing Boutique: We offer guests a dignified shopping experience, with a curated inventor of clean, gently-used clothing to choose from. Items can be altered or repaired via our mending program. Appointments available on Thursdays for shopping. Mending services available Thursdays 11:30AM – 2PM.
  • Personal Care and Hygiene: Guests can access everyday essentials like soap, deodorant, toothpaste, socks, and undergarments on-site, or across the city with out Community Hygiene Truck. Personal care items are distributed Wednesdays 11:30AM – 2PM.
  • Concierge & Guest Relations: Our Concierge Program helps guests navigate complex systems to find the stabilizing services they need, offering individualized service plans around housing, employment, medical support, and more. Appointments made at front desk M – F at 1:30PM – 2:30PM.
  • Spiritual: We welcome guests of all backgrounds, beliefs, and denominations to receive spiritual care and guidance. Our Bible Study meets M – F at 1:30PM – 2:30PM and Jumu’ah meets every other Friday. Additional spiritual care is available upon request.
  • Medical: Physical and behavioral health services are offered to guests in partnership with local health organizations. Services offered in the multi-purpose room.
  • Legal: Guests in need of legal services can consult with a qualified advisor during our weekly legal clinics. Clinics with the Homeless Advocacy Project are Wednesdays 11:30AM – 2PM, and The Defender Association of Philadelphia are every third Monday of the month from 11:30AM – 2PM.
  • Other Services: We work hand-in-hand with local organizations to connect guests to housing assistance, medical and behavioral health services, public benefits, and more.

Meals
Culinary Director
jess@broadstreetlove.org
215-735-4847 Ext. 102

Mail
Mailroom Manager
daniellec@broadstreetlove.org
215-735-4847

Clothing & Hygiene
Clothing Boutique & Personal Care Program Manager
anitan@broadstreetlove.org
215-735-4847

Medical
Director of Clinical Support Services
nikkib@broadstreetlove.org
(215) 735-4847 Ext. 117

Concierge
Community Integration Concierge
donl@broadstreetlove.org
215-735-4847 Ext. 111

Concierge
Medical Concierge
rasheedaf@broadstreetlove.org
215-735-4847 Ext. 114

Concierge
Behavioral Health & Housing Concierge
michelley@broadstreetlove.org
215-735-4847

Spiritual
Chaplain
garyg@broadstreetlove.org
215-735-4847 Ext. 134

Legal
Guest Relations and Community Safety Manager
chyna@broadstreetlove.org
215-735-4847 Ext. 122

Other Services
Chief Program Officer
geremi@broadstreetlove.org
215-735-4847 Ext. 120

For nearly 20 years Broad Street Love has built a reputation as the most innovative social service organization in Philadelphia. Centered in dignity and Radical Hospitality, Broad Street Love offers fundamental resources for neighbors who are boldly facing the impacts of deep poverty. Your donation creates connection and community; restores hope and dignity; and increases security and self-sufficiency.

To donate click here.

Your donation is tax-deductible to the full extent of the law because Broad Street Love is an IRS-recognized nonprofit charitable organization under section 501(c)(3). That means you can feel good about providing Radical Hospitality to our neighbors while also receiving a tax benefit. 

However, it’s important to note that there are some donations in which donors receive a good or service in return for their contribution. In those cases, the donation may not be tax-deductible or may only be partially deductible. So, to be certain about your specific situation, we recommend consulting with a tax professional or financial advisor. They’ll be able to give you advice tailored to your unique circumstances.

To donate click here.

Your in-kind donation of goods or services is tax-deductible to the full extent of the law because Broad Street Love is an IRS-recognized nonprofit charitable organization under section 501(c)(3). That means you can feel good about providing Radical Hospitality to our neighbors while also receiving a tax benefit. 

When it comes to donations of goods and services, the donor gets to decide its value. At Broad Street Love, we request that you kindly fill out an In-Kind Donation Receipt Form so that we can provide you with the appropriate acknowledgment and documentation of your gift.

We advise you to consult with a tax professional or financial advisor to help you determine the exact value of your gift. They can offer you advice that’s tailored to your unique circumstances, including whether an IRS-qualified appraisal is required.

To donate click here.

Click here to find 990 tax forms from the last three years.

Questions about all donations can be directed to donate@broadstreetlove.org.

Every day, volunteers help Broad Street Love provide stabilizing social services to our guests — serving meals, working in the mail department, sorting clothing donations and stocking the boutique, and supporting the personal care program by delivering quality hygiene items. Volunteers are the driving force behind our programs, providing life-changing services and building meaningful relationships. Learn more here.

  • We welcome bulk food donations. For a list of accepted food items please click here.
  • Please note we are unable to pick up donations and we cannot accept food donations outside of normal kitchen hours (Monday – Friday, 8 AM – 4 PM).
  • Questions about all donations can be directed to donate@broadstreetlove.org.

Yes. Please email donate@broadstreetlove.org

Please direct all PR and media requests and questions to sfanelli@signature57.com.